Privacy policy

Privacy Policy

Olend is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

Information We Collect

We collect information you provide directly, including: name, email address, shipping address, billing address, phone number (optional), payment information, and browsing behavior on our website. This data is collected through account registration, order placement, and website interactions.

How We Use Your Information

Your information is used to: process orders and payments, provide customer support, send order updates and promotions, improve our website and services, and comply with legal obligations. We will never sell your personal data to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Some functionality may be limited if cookies are disabled.

Third-Party Services

We use trusted third-party service providers for payment processing, shipping, and customer analytics. These providers are contractually obligated to use your information only as necessary to provide services to Olend and maintain strict confidentiality.

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to: access your personal data, request corrections, delete your account and associated data, and opt-out of marketing communications. To exercise these rights, contact us at support@olend.net.

Policy Changes

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the updated policy.